RollerFitness — Terms & Conditions

Version 2.0 — last updated July 2026.

1. Introduction

  1. These terms and conditions apply between you, the user of this website (including any sub-domains, unless expressly excluded by their own terms), and Roller Fitness Limited (“we”, “us”, “RollerFitness”), the owner and operator of this website, a company incorporated in England and Wales with company number 11418979 and registered office at 167-169 Great Portland Street, London W1W 5PF, United Kingdom. You can contact us at info@rollerfitness.uk.
  2. Please read these terms carefully as they affect your legal rights. By using the website you agree to be bound by them; if you do not agree, please stop using the website. When you purchase our Instructor Training Programme, digital products, or shop products, the relevant sections below also form part of your contract with us, and you will be asked to confirm your acceptance at checkout.
  3. You must be at least 16 years of age to use this website and to purchase from us. By using the website you confirm that you are at least 16.
  4. Nothing in these terms affects your statutory rights as a consumer, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Where any provision of these terms conflicts with rights you have by law that cannot be excluded, your statutory rights prevail.

2. Intellectual property and acceptable use

  1. All content on the website (text, graphics, images, audio, video, software, data compilations, page layout, underlying code, and any other information appearing on or forming part of the website), unless uploaded by users, is the property of Roller Fitness Limited, our affiliates, or relevant third parties, and is protected by copyright, trade marks (including RollerFitness™ and Rollr®), database rights, and other intellectual property rights. Nothing on this website grants, by implication, estoppel, or otherwise, any licence or right to use any trade mark, logo, or service mark displayed on the website without the owner’s prior written permission.
  2. You may retrieve, display, and view the content on a screen for your own personal, non-commercial use only. You must not otherwise reproduce, modify, copy, distribute, or use for commercial purposes any content without our written permission.

3. Prohibited use

  1. You may not use the website: (a) in any way which causes, or may cause, damage to the website or interferes with any other person’s use or enjoyment of it; (b) in any way which is harmful, unlawful, abusive, harassing, threatening, or otherwise objectionable, or in breach of any applicable law, regulation, or governmental order; or (c) to make, transmit, or store electronic copies of content protected by copyright without the owner’s permission.

4. Instructor Training Programme

  1. What you are buying. The RollerFitness Instructor Training Programme is a distance-learning CPD course delivered through our online portal. The full course description, contents, and price are set out on the Instructor Training page at the time of purchase, and you should read them before buying. If anything is unclear, email us before purchasing.
  2. Self-declaration of ability. The programme requires a basic level of roller skating ability. By purchasing, you confirm that: you are aged 16 or over; you can stand in safety-lock and V-stance; you can skate forward without falling, with an alternating stroking action, and glide on both skates in parallel position; you can skate forward dropping to a crouch and glide on both skates; and you can stop using the plough technique without falling or using a barrier. You are responsible for the accuracy of this declaration, and we accept no responsibility for any consequences of it being inaccurate. If you do not yet meet these prerequisites, do not purchase the programme until you do.
  3. Health and safety. Roller skating is a physical activity that carries an inherent risk of injury. You are responsible for your own health, fitness, and safety while training, including using appropriate protective equipment, choosing a safe environment, and consulting a doctor if you have any condition that may affect your ability to participate safely.
  4. Cancellation and refunds. Under the Consumer Contracts Regulations 2013 you normally have 14 days from purchase to cancel a digital service and receive a refund. However, by purchasing the programme you expressly request immediate access to the course materials and acknowledge that once you access the online portal or any course content, you lose your statutory right to cancel and no refund will be due. If you have not accessed any course content, you may cancel within 14 days of purchase by emailing info@rollerfitness.uk for a full refund. Any refund outside these rights is at our sole discretion. This clause does not affect your statutory rights where the course is faulty, not as described, or not provided with reasonable care and skill.
  5. Completing the course. There is no deadline to complete the programme. Certification is awarded on successful completion of the course requirements; purchasing the programme does not itself guarantee certification.
  6. Confidentiality of course materials. The course materials, training manual, workbook, and all content on the online portal are our confidential information and intellectual property, provided for your personal training only. You agree not to copy, share, publish, resell, or otherwise pass on any course content, data, or learning resources to any third party, including competitors in the sports and fitness industry. This obligation continues after you complete the course and after any certification ends. It does not prevent you from using the skills and knowledge you have gained to teach your own RollerFitness classes.

5. Certification and use of the RollerFitness brand

  1. What certification grants. On successful completion you are certified to teach RollerFitness classes, either under the RollerFitness name or in a way that works for you. Certification grants you a non-exclusive, non-transferable, revocable permission to describe yourself as a “Certified RollerFitness Instructor” and to use the RollerFitness name in connection with classes you teach, in accordance with any brand guidelines we publish or notify to you.
  2. What certification does not grant. Certification does not create any employment, agency, partnership, joint venture, or franchise relationship between you and us. You are an independent business. You must not represent that you act for us, are employed by us, or that we endorse, supervise, or are responsible for your classes, venues, pricing, or business. Certification does not transfer any ownership of our trade marks or other intellectual property.
  3. Your classes are your responsibility. You run your business how you choose. You are solely responsible for your classes and business, including the safety of your participants, venue suitability, first-aid provision, your own insurance (including public liability insurance, which we strongly recommend and may require), compliance with local laws, safeguarding requirements where you teach children, and any licences or permissions you need. We accept no responsibility or liability for the success or failure of your classes or business, or for any injury, loss, or damage arising from classes you deliver.
  4. Revocation. We may suspend or revoke your certification and your permission to use the RollerFitness name if: you breach these terms (including the confidentiality obligations above); you misuse our brand or misrepresent your relationship with us; you behave in a way that in our reasonable opinion brings the RollerFitness brand into disrepute or endangers participants; or you obtained certification on the basis of an inaccurate self-declaration. Where practical we will give you notice and an opportunity to remedy the issue first. On revocation you must stop describing yourself as a certified RollerFitness instructor and stop using our name and marks.
  5. Keeping our register accurate. We maintain records of who is and is not a certified RollerFitness instructor and may confirm certification status to third parties who ask. If you feature on our website or marketing, that is governed by our Privacy Notice and your consent, which you may withdraw at any time.

6. Downloadable digital products

  1. Licence. Your purchase of a downloadable digital product grants you a non-exclusive, non-sublicensable, non-transferable licence to download and access that product for your personal use and reference, including printing or converting it for your own storage and reference. You must not copy, resell, sublicense, rent out, share, or otherwise distribute any product, whether modified or not, to any third party, or use any product in a way that is detrimental to us or our reputation.
  2. Intellectual property. All products and all intellectual property rights in them remain our sole and exclusive property at all times, whether or not you modify them.
  3. Cancellation and refunds. By purchasing a downloadable digital product you expressly consent to immediate supply and acknowledge that once the download or streaming begins, you lose your statutory 14-day right to cancel under the Consumer Contracts Regulations 2013. If you have not downloaded or accessed the product, you may cancel within 14 days of purchase for a full refund. Any refund outside these rights is at our discretion. Nothing in this clause affects your statutory rights under the Consumer Rights Act 2015 if a digital product is faulty or not as described — in that case you are entitled to a repair, replacement, or refund as the law provides.
  4. Chargebacks. If you believe a payment was taken in error or a product is faulty, contact us first at info@rollerfitness.uk and we will work to resolve it. We reserve the right to dispute chargebacks raised without first giving us a reasonable opportunity to resolve the issue, and to recover amounts charged back where the product was supplied in accordance with these terms.
  5. Prices. We may alter our prices from time to time. Price changes do not affect purchases already made.

7. Shop — physical products

  1. Products in the RollerFitness online shop are described as accurately as possible; however, colours may appear slightly different on screen, and sizes are given in centimetres. If you are unsure of any detail, email info@rollerfitness.uk before purchasing.
  2. Your right to cancel. As a consumer buying at a distance, you have the right to cancel your order for physical products within 14 days of receiving them, without giving a reason, and a further 14 days to return them. To cancel, email us at info@rollerfitness.uk. We will refund the price and standard delivery cost within 14 days of receiving the goods back (or proof of return). Return postage is at your cost unless the item is faulty or not as described. We may reduce the refund to reflect any diminished value caused by handling beyond what is necessary to inspect the goods. This right does not apply to items excluded by law (for example, sealed hygiene items once unsealed, or personalised items).
  3. Faulty goods. If a product is faulty or not as described, you have rights under the Consumer Rights Act 2015, including a refund, repair, or replacement. Contact us and we will put it right.

8. Website availability and disclaimers

  1. Any online facilities, tools, services, or information that we make available through the website are provided “as is” and on an “as available” basis. To the maximum extent permitted by law, and subject always to clause 10.1, we give no warranty that the website will be free of defects or faults, and we provide no warranties of fitness for a particular purpose, accuracy of information, compatibility, or satisfactory quality in relation to the website itself. We are under no obligation to update information on the website.
  2. Whilst we use reasonable endeavours to ensure the website is secure and free of errors, viruses, and other malware, we give no guarantee in that regard, and all users are responsible for their own security, their details, and their devices.
  3. We accept no liability for any disruption or non-availability of the website, and we reserve the right to alter, suspend, or discontinue any part (or the whole) of the website. These terms will continue to apply to any modified version of the website unless expressly stated otherwise.
  4. This website may contain links to other sites. Unless expressly stated, these sites are not under our control, we assume no responsibility for their content, and a link does not imply endorsement. If you are having trouble logging in to your account using Safari, check that ‘Prevent Cross-Site Tracking’ is turned off in your Safari privacy settings (you can turn it back on after logging in).

9. Privacy

  1. Use of the website is also governed by our Privacy Notice, which is incorporated into these terms by reference.

10. Limitation of liability

  1. Nothing in these terms limits or excludes our or your liability for: death or personal injury resulting from negligence; fraud or fraudulent misrepresentation; or any liability that cannot be limited or excluded under applicable law — and nothing in these terms affects your statutory rights as a consumer.
  2. We will not be liable for losses arising out of events beyond our reasonable control.
  3. Subject to clause 10.1, we accept no liability for: (a) business losses, such as loss of profits, income, revenue, anticipated savings, contracts, goodwill, or commercial opportunities — including in connection with any RollerFitness classes or business you operate as an instructor; (b) loss or corruption of any data, database, or software; or (c) any special, indirect, or consequential loss or damage.
  4. Subject to clause 10.1, our total liability to you in connection with any purchase shall not exceed the price you paid for the relevant product or programme.
  5. You agree to compensate us for liabilities, claims, and reasonable costs we incur as a direct result of your breach of these terms — for example, unauthorised distribution of course materials or misuse of our brand.

11. General

  1. You may not transfer your rights under these terms to any other person. We may transfer our rights where we reasonably believe your rights will not be affected.
  2. We may vary these terms from time to time. Revised terms apply to the website from the date of publication; the terms in force when you made a purchase continue to apply to that purchase. Please check this page regularly.
  3. These terms, together with the Privacy Notice and the product description at the time of your purchase, contain the entire agreement between the parties relating to their subject matter and supersede all prior discussions or arrangements. Nothing in this clause limits liability for fraudulent misrepresentation.
  4. The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms, and no third party has any right to enforce any of their provisions.
  5. If any provision (or part of one) is found invalid, illegal, or unenforceable, it will be deemed deleted to the extent required, and the remaining provisions are unaffected.
  6. No delay, act, or omission by a party in exercising any right or remedy will be deemed a waiver of that or any other right or remedy.
  7. You agree that damages alone may not be an adequate remedy for a breach of the confidentiality or intellectual property obligations in these terms, and that we are entitled to seek injunctive relief in respect of any such breach.
  8. These terms are governed by English law. Disputes will be subject to the exclusive jurisdiction of the English courts, except that if you are a consumer resident elsewhere in the UK, you may also bring proceedings in your local courts, and you retain any mandatory consumer protections of the country where you live.

12. Complaints and contact

  1. If you have a question, complaint, or dispute about any of our products, services, certification, or brand, please contact us first at info@rollerfitness.uk and we will aim to resolve it with you directly.

These Terms & Conditions are v2.0 and were last updated in July 2026. They replace all previous versions.