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Module 04  ·  0 of 5 answered
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04
Module 04 of 08

Instructor Skills & Inclusive Practice

Great coaching is built on communication, empathy and accountability. This module covers your professional responsibilities, supporting participants with barriers, safeguarding requirements, confidentiality law and the motivation techniques that keep classes returning.

1
Question 01
5 points
The RollerFitness manual lists 20 roles and responsibilities of a certified instructor. Choose 5 that you consider most critical to participant safety and session quality, and state why.
The full list of 20 roles is laid out in Module 4. Focus on ones that have direct impact on participant safety, inclusion or the quality of your coaching rather than the administrative ones.
Suggested structure

1. Role: Why: 2. Role: Why: 3. Role: Why: 4. Role: Why: 5. Role: Why:

2
Question 02
4 points
A participant arrives visibly anxious before their first-ever roller skating session. They are trembling slightly, have a tense body, and tell you they are scared of falling. What is the most appropriate initial action to take?
Refer to the "Give Appropriate Support to an Anxious Participant" section in Module 4. Think about what a professional, empathetic instructor would prioritise first — before any physical activity begins.
Guidance

The correct response addresses both the emotional and practical needs of the participant. It is gradual, supportive and builds confidence through small steps — not avoidance, nor forced immersion. Eliminate answers that dismiss, rush, or embarrass the participant.

3
Question 03
5 points
If a participant has medical or health related conditions, they may need… Tick all the boxes that apply.
Refer to the inclusive practice and participant welfare sections of Module 4. Consider what a responsible instructor must put in place for participants with additional health needs.
Guidance

Think about the three dimensions of support an instructor can provide: professional guidance beyond your scope, physical adaptations within the session, and ongoing welfare monitoring during activity.

4
Question 04
4 points
Answer all five questions about motivation. Select one answer for each.
Refer to the motivation section of Module 4. Think carefully about what drives each type of motivation and how the RollerFitness Challenge Card is specifically designed to work.
Guidance

Intrinsic motivation comes from within — personal satisfaction, enjoyment, curiosity. Extrinsic motivation comes from outside — rewards, recognition, prizes. For each question, identify which type is being described or supported, then choose accordingly.

1. What is intrinsic motivation?
2. What is extrinsic motivation?
3. Which technique best supports intrinsic motivation in a RollerFitness class?
4. Which technique best supports extrinsic motivation in a RollerFitness class?
5. The RollerFitness Challenge Card mainly motivates participants by:
5
Question 05
4 points
As a RollerFitness instructor, you have a legal duty of confidentiality to your participants. What are the three specific circumstances where you are legally and ethically required to break this confidentiality?
These three circumstances are listed explicitly in the Communication & Confidentiality section of Module 4. Only one answer correctly identifies all three — look for the combination that covers risk to self, risk to others, and a legal order.
Guidance

The duty to protect life and safety overrides the duty of confidence in specific, serious circumstances. Think about: what if someone is at risk of harming themselves? What if they intend to harm another person? What if the law itself requires you to share information? The correct answer covers all three scenarios using precise language from the manual.